Herd - Feedback AI Digest

Herd is a post-purchase feedback collection tool for Shopify stores that automatically gathers customer insights and delivers them in plain-English summaries. The app installs on your thank-you page without requiring theme edits, prompting customers to rate their order and provide feedback immediately after purchase.

The core feature is the Monday briefing, an automated weekly summary sent to your Shopify admin dashboard every Monday at 9 AM. Herd's AI reads every customer response, clusters themes, tracks sentiment changes, identifies patterns, and delivers actionable insights in a conversational paragraph format rather than charts or dashboards. The app also surfaces emerging trends and suggests one concrete action you can implement that week.

Designed for busy Shopify merchants who want customer feedback without the overhead of manual analysis, Herd offers a free plan with no credit card required, making it accessible for stores of any size.